A RAN (Radio Access Network), Technical Support Engineer, is a specialized telecom professional. They provide technical support to troubleshoot new end-to-end cellular technology. 5G technology is now gaining popularity around the globe. Engineers trained on the previous 4G technology in order to meet the needs of the telecom industry.
These engineers can offer support for LTE and small cell projects. They understand the protocols of VoLTE and ViLTE. The technical support engineer specifically works with cellular technology, GSM, WCDMA, and LTE architecture.
A Technical Support Engineer will provide support and guidance to the customer. Another task is the operation and maintenance of the key elements. Some other responsibilities include customer and lab support.
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